Highlight Internet Protocol (TCP/IP) in the This connection uses the following items list box.Ĭlick the Properties button. Right-mouse-click on the Local Area Connection with the Realtek Device Name (which can be seen in the detailed view). The LAN connection used by IDS has an incorrect or blank IP address. In some cases, disabling the connection, then re-enabling it will allow the network connection to be re-established. If the Enable menu item appears on the menu, click Disable.Ĭlick Enable to re-enable the local area connection. Right-mouse-click on the local area connection. A local area connection will appear in the Network Connections window. The Network Connections window will appear.Ĭonnect your VCM to your PC. The LAN connection used for VCM connectivity is disabled.ĭouble-click the Network Connections icon.
FORD IDS HPTUNER UPDATE
The Diagnostic Base Station (DBS) software can be used to update your VCM to NGS+ V24.3 or newer. Solution: If moving from NGS+ to IDS, please ensure that your VCM contains NGS+ V24.3 or newer. Norton Internet Security AntiSpyware Editionįord IDS Cannot Connect to the VCM or the VCM Cannot Be Updated Disabling the Privacy Service component is not sufficient and failure to uninstall the Privacy Service component will prevent IDS from functioning properly or even starting.
FORD IDS HPTUNER WINDOWS
The Privacy Service component must be uninstalled using the Windows “Add or Remove Programs” control panel. One compatibility exception is the Privacy Service component of the McAfee Internet Security Suite package. Compatibility may also be affected by new versions of IDS. This does not equate in any manner to the firewall capabilities of the products.Īlthough IDS compatibility has been verified with the product versions listed, applied patches or new versions of the listed products may not be compatible. IDS components function properly with all of the listed firewalls when firewall exceptions have been allowed for the applications noted in the section “IDS Applications Requiring Firewall Exceptions.” Other 3rd party firewalls may function equally well with the noted exceptions allowed.Īn attempt has been made to rank the listed firewalls for ease-of-setup for use with IDS. IDS has been tested with the firewalls listed in the table below. The file name, however, must match the one specified. Application names may vary in 3rd party firewalls. The items in the table have been copied from the Window Firewall Exceptions list as set programmatically by IDS for the Windows firewall. For example, “…” would be replaced with “C:\Program Files\Ford Motor Company\IDS” for the default installation directory. In the following table replace the “…” in the file name with the directory where IDS was installed.
In general, the 3rd party firewall should be fully initialized once the associated icon appears in the taskbar.įord IDS Applications Requiring Firewall Exceptions The 3rd party firewall must be allowed to fully initialize under the noted conditions prior to starting IDS. IDS may also fail to function properly if the application is started immediately after powering up or restarting the computer on which a 3rd party firewall is installed. See the section “IDS Applications Requiring Firewall Exceptions” for a list of the noted applications. If a new IDS version is installed, typically, the 3rd party firewall packages will prompt the user to re-allow the necessary exceptions.
Some 3rd party firewall software will make 10+ requests. The number of requests will vary depending on the specific 3rd party firewall installed. The noted exception should be allowed after careful examination to verify the request is being made by an IDS component. The use of a 3rd party firewall requires the user to allow the necessary firewall exceptions required by IDS.Īfter installation of a 3rd party firewall any attempt to run an IDS component should cause the display of a notice (initiated by the 3rd party firewall) that the IDS component is requesting firewall access. The firewall exceptions needed by IDS are set automatically, by IDS, for the standard Windows Firewall however, this is not possible for 3rd party firewalls. References will use the term “firewall” in place of the more accurate “software firewall.”įailure of an IDS component to function properly may be attributable to the use of a 3rd party firewall.
IDS Can Neither Be Installed nor UninstalledĪll firewall information in this document relates to software firewalls. IDS Cannot Connect to the VMM or the VMM Cannot Be UpdatedĬomputer Crashes when Powered Up after having Used IDS IDS Cannot Connect to the VCM or the VCM Cannot Be Updated
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